Wallet Rules for DANA and QRIS
Our Terms & Conditions explain who may open an account, how account details must be kept accurate, and when access depends on local law or where local law permits. They also set the rules for deposits, withdrawals, wallet matching and transaction records across DANA, OVO, GoPay
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and QRIS. A payment should use the wallet or bank route shown for your account, while bank transfer and virtual account steps must follow the displayed account reference. We may ask you to complete phone verification before account access or to clarify a payment record. If
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a rule changes, we place the revised wording where you can read it before continuing. The terms also describe restricted conduct, account closure requests, unresolved balances and the route for raising a question about a transaction.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.